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Hello and welcome to our HomeGauge repair verification video training.
My name is Jason Carletti and my wife Lisa and I are both Master Certified RV Inspectors. Together we have completed over 700 inspections. We also have hundreds of hours into learning HomeGauge and figuring out how to use it to our advantage.
This video will show you the easiest way to complete a repair verification for your customer. Other software may not give you this ability.
First, in your HomeGauge software, you will want to click the open button and find the report you created that you wish to do a repair verification for. Because we use customer names for our report ID this is easy to find.
Once you find it go to the gear icon and select Create Reinspection From Selected Report. Once the report is created we will click OK.
Now we can simply click the Open button to open the report. Because we are constantly updating our templates with name auto comments a popup tells us that this version of our template is different than our current template. This is not a big deal as it just stops us from updating this template.
Now we need to Select report info and change the report id. We add the letters VOR for verification of repairs. Be sure to save the report if you do not have autosave turned on.
Next we go to HG Services in the menu and select Send Report To Cloud.
After the report is uploaded to the cloud we can grab our companion device and download that report. We can do this 2 ways. We can select Get Cloud Report from the home screen or we can click the 3 dots in the top right corner and select HG Services and then Get Report From Cloud.
Select the newly created Report and select download. Once the report has been downloaded we can open the report.
When the new report opens you will notice much of the inspection items are x’d out and some look unfinished.
In order to find the items we need to reinspect select the hamburger menu on the top left. At the bottom of the menu, you will see First Unanswered in a dropdown menu with a find button next to it. Select First Flagged from the dropdown menu and select the find button.
In this report, the first item with a flag is the screen door. Select the arrow for the item and take a photo of the repaired or unrepaired item. Now comes the cool feature. We can tap the screen to insert a comment, but instead of editing the comment, we are going to go down to the insert pass stamp or insert fail stamp depending on if the item was fixed or not. Select the comment and then select insert.
Now you can see I selected pass and a comment is inserted with a pass stamp that was edited in my template to say what I want it to say.
Now we can go back to the list of items and if we push and hold our finger on the name of the item the flag goes away.
Now we can find the first flagged item again and repeat the process until all of the flagged items have been checked.
Once all of the flagged items have been checked we can upload the report to the cloud just like a normal report. Once in the software, you can edit photos and upload the report for the customer to view. I can complete most repair verifications on-site in under an hour and I literally can have the report to the customer within 15 minutes of being home.
I hope this video helped. If you did subscribe to our YouTube channel to be updated when new videos are released.
